Safe, Reliable Rides for Your Health & Comfort
We provide dependable non-emergency medical transportation across Minnesota. We can transport you to a doctor’s appointment, dialysis, physical therapy, or a hospital discharge.
Compassionate, On-Time Transportation Designed for Your Medical Needs
Assisted Transport
Our professional drivers offer personalized support from your door to your destination. Assisted transport is ideal for clients who walk with difficulty or need help navigating or reaching the medical office safely.
Wheelchair Transport
We provide fully equipped, wheelchair-accessible vehicles to ensure a smooth and dignified ride. Our trained staff will assist with secure wheelchair boarding, proper seatbelt usage, and safe arrival at your appointment.
Common Carrier
Need a simple, reliable ride to your medical appointment? Our Common Carrier service is perfect for ambulatory clients who can walk independently and require on-time transportation without assistance.
Door-to-Door Service
Enjoy complete convenience with our Door-to-Door Service. From the moment we pick you up at your home to the moment we drop you off at your medical provider’s door, we handle the details—so you don’t have to.
About Us
MNM Shuttle Inc. was built on the belief that reliable transportation should be accessible to everyone—especially those facing medical challenges. Our team is composed of caring professionals trained to serve individuals who need safe, non-emergency medical rides across Minnesota.
Each trip is an opportunity to offer comfort, dignity, and punctuality. From wheelchair users to seniors needing extra assistance, we tailor every ride to meet specific mobility and care needs. Compassion is not just part of our service—it’s the heart of everything we do.
FREQUENTLY ASKED QUESTIONS
Who qualifies for nonemergency medical transportation under MHCP?
Individuals enrolled in Medical Assistance (MA), Emergency Medical Assistance (EMA), Refugee Medical Assistance (RMA), the Minnesota Family Planning Program (MFPP), or pregnant individuals and youth under 19 enrolled in MinnesotaCare are eligible for NEMT. Some institutionalized individuals and those under managed care organizations may also qualify.
What types of transportation services are covered under NEMT?
NEMT includes various transport modes such as personal mileage (Mode 1), volunteer drivers (Mode 2), unassisted public transit or taxis (Mode 3), assisted transport (Mode 4), wheelchair-accessible vehicles (Mode 5), protected transport (Mode 6), and stretcher transport (Mode 7). The mode used depends on medical necessity.
Can a family member or caregiver ride with me?
Yes, MHCP allows a responsible person to accompany the member when necessary. This could be a family member, legal guardian, or authorized representative. Their transportation is included in the reimbursement when traveling with the member.
How far can I travel using NEMT?
Transportation is typically covered within 30 miles for primary care and 60 miles for specialty care. If the member and appointment locations are within ¾ mile of public transit routes, public transportation must be used when medically appropriate.
What is your cancellation policy?
Cancellations made at least 24 hours in advance are free of charge. For same-day cancellations, a fee may apply depending on the circumstances.
Are your drivers trained for specialised transport?
Yes, all our drivers undergo training in handling non-emergency medical transport, assisting passengers with mobility challenges, and ensuring safe and comfortable rides.
CONTACT US TODAY
8609 Lyndale Ave South STE 201-C
Bloomington, MN 55420
Office: 612-471-4280
Email: mnmshuttle4@gmail.com
Email: info@mnmshuttleinc.com
